Shipping Policies
Shipping in South Africa:
For all local orders we give you the option of:
FREE POSTNET to POSTNET SHIPPING
or
Hand-to-Hand Couriers to deliver your parcel to your door.
For this we need:
• A physical address where someone will be available to receive the parcel during work hours.
• A contact number.
Shipping fees are as follows:
Postnet to Postnet *FREE on orders over R1000*
Main urban centres courier to door * R180*
Outlying areas * R350*
Originals are sent within 7 days.
Prints can take 1-2 weeks to complete before being shipped. Please see detailed shipping lead times indicated in each product listing.
International Shipping:
All international orders are sent with DHL International couriers and will be sent with a tracking number. Please allow 5 - 7 working days for your order to arrive. Any additional customs charges that may occur will be paid for by the buyer.
International shipping fees are as follows:
* R500 - R1500 per parcel depending on whether it is a paper based artwork or a canvas artwork.
Customers are charged R1500 and reimbursed should the weight at posting be less.
Returns and Refunds:
Returns and refunds are handled on a case by case basis. If your item arrives damaged in any way, please contact us immediately so that we can investigate and replace.